Key Features

  • A full day at your company premises to map the solution for you and your needs.
  • A scoping document is produced with your processes mapped out against the solution with implementation timescales and explanations of tasks for you and us.
  • A dedicated implementer and support consultant will guide you through the implementation.
  • Flexibility in terms of onsite implementation and training schedule to fit around you and allow you to continue running the business during implementation.
  • Pre planned go live date when you are comfortable with a consultant onsite, floor walking to aid with any questions and queries you may have.
  • Dedicated in-house support team available 9:00am – 17:30pm
  • You can contact support via telephone, email with screen sharing tools to quickly and effectively answer questions.
  • Online SAP Portals and SAP documentation for you to access.
  • We endeavour to provide a response within 4 hours and a resolution within 24 hours for any queries.
  • Functionality and process development based on your needs within standard SAP and add-on creation.
  • Adhoc report and query development.
  • New legal and business requirement development such as law changes or changes to your terms and conditions on master documents.
  • Company expansion and diversity development.