b1solutions launches b1 repair for SAP Business One - March 2009
b1solutions today launched their comprehensive solution for companies who repair or refurbish items and require more automation through the repair process.
b1repair
is specifically designed for companies dealing with the return,
inspection, maintenance, repair and despatch of serialised products.
It automates the movement of products between departments and allows the recording and billing of parts & labour items at each point in the process.
Utilising the standard SAP Business One SDK and Service Module
business logic, b1repair
enhances the user interface to improve operational efficiencies
where it is necessary to process products quickly between
departments.
b1 repair key features
ü
Receipt process allows barcode scanning of the operator and product
and the ability to record additional expected items either present
or missing (power lead, monitor, stylus, remote, bag etc.)
ü
SAP Service Call & Customer Equipment cards are automatically
created by the receipt process. These can be related to various
Warranty templates if required.
ü
Default labour or parts items can be added to a service call
automatically. For example, repairing a games console always
attracts a repair cost of x, repairing a television always attracts
a repair cost of y.
ü
Automatic notification of “parts missing” to the relevant personnel
allows purchase or current inventory assignment to the correct
service call.
ü
Processing of products from one department to the next allows
barcode scanning of operator and items.
ü
Full movement traceability of products between departments with
operator/date/time tracking.
ü
View the current workload of any department in real time.
ü
Add additional parts or labour items to products at any point using
barcode scanning of operator/serial number/parts. Automatic
notification to stores personnel to supply the parts.
ü
Allows automatic comparisons of product cost price, parts added and
write off percentage to notify personnel if a product is beyond
economical repair.
ü
Create new serial numbers and barcode labels for each customer if
needed.
ü
Create new barcode despatch box labels.
ü
Receive complete products into either good quality or scrap
warehouses.
ü
Despatch repaired products using barcode scanning of operator and
serial numbers. Goods can be returned to the original customer or
sold on to another customer as required.
ü
Automated invoicing for standard repair costs, parts and additional
labour items against each service call.
